Make sure that the USB cable is plugged in properly using the image below
Check your printer settings
If you have a HP or Brother Printer, the setting should be PCL compatible
If you have a Samsung Printer, the setting should be SPL2009 or SPL2009-600
To change your Printer Settings:
Press SETUP on your keypad
Go to option (2) PRINTER
Use the arrow keys to highlight the setting and change the settings accordingly.
Press SETUP on your InBody Keypad
Go to the PRINTER section and go to printer setup
Highlight the current setting and scroll up and down with the keypad to change it.
Press EXIT a few times on your keypad and press ENTER to save when the prompt appears.
Press SETUP on the top left hand corner
Press the PRINTER option on the menu
Go to Printer Type and change your settings.
Press the ADMINISTRATOR MENU on the bottom left corner
Press Option 9 for PRINTER on page 2 and follow the guided instructions to set up the printer.